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    • Introduction

      • What is FireHydrant?
      • Product Demo
      • Feature Requests
      • Getting Help
    • Getting Started as an Admin

      • Admin Quickstart
      • Integrations Overview
    • Getting Started as a User

      • Responder: Get Started
      • Run a Fire Drill
    • Declare and Respond

      • Starting an incident
      • Command Center Overview
      • Incident Milestones
      • Incident Timeline
      • Users, Teams, and Roles
      • Posting Incident Updates
      • Managing Incident Tasks
      • Managing Follow-Ups
      • Manage Incidents in Slack
      • Adding Related Incidents
      • Archiving Incidents
      • Creating Resolved Incidents
      • Custom Fields
      • External Status Pages
      • Incident Labels
      • Incident Metrics
      • Incident Tags
      • Internal Status Pages
      • Private Incidents
      • Reopening Incidents
      • Zendesk Tickets
    • Incident Followup

      • Analytics: Get Started
      • Analytics: Basics
      • Analytics: Charts
      • Analytics: Exporting
      • Retrospectives
      • Commenting in Retros
    • Incidents

      • Custom Fields
      • Incident Roles
      • Incident Types
      • Required Fields
      • Scheduled Maintenance
      • Severities and Priorities
      • Severity Matrix
    • Runbooks

      • Intro to Runbooks
      • Best Practices
      • Runbook Conditions
      • Runbook Recipes
      • Runbook Ownership
      • Audit Logs
      • Step: Add Impacted Infra
      • Step: Add Slack Bookmark
      • Step: Archive Channel
      • Step: Assign a Role
      • Step: Assign a Team
      • Step: Attach a Runbook
      • Step: Auto-Add Services
      • Step: Create Jira Ticket
      • Step: Custom Notifications
      • Step: Execute Script
      • Step: Export to Confluence
      • Step: Export to GDocs
      • Step: Freeform Text
      • Step: Giphy GIFs
      • Step: Incident Channel
      • Step: Incident Ticket
      • Step: Invite to Channel
      • Step: Notify Chat Channels
      • Step: Opsgenie Incident
      • Step: PagerDuty Incident
      • Step: Publish Status Page
      • Step: Resolve Linked Alerts
      • Step: Send Emails
      • Step: Slack Private Channels
      • Step: Splunk On-Call Incident
      • Step: Statuspage Incidents
      • Step: Update Incident
      • Step: Webhooks
      • Step: Zoom Meeting
    • Service Catalog

      • Intro to Service Catalog
      • Associating Teams
      • Change Events
      • Import via API
      • Importing Entries
      • Link External Services
      • Readiness Checklists
      • Service Dependencies
      • Service Ingestion
    • Status Pages

      • Overview
      • Setup
      • Usage
      • Azure AD Authentication
      • Google Authentication
      • Okta Authentication
    • User & Account Management

      • Close Account
      • Configure Teams
      • Creating API Keys
      • Disabling Users
      • Inviting Team Members
      • Provisioning with SCIM
      • Role-Based Access Controls
      • SSO
      • SSO: Google
      • SSO: Okta
      • Using Multiple Organizations
    • Alerting

      • Alertmanager
      • Atlassian Opsgenie
      • BugSnag
      • Datadog
      • Honeycomb
      • New Relic
      • PagerDuty
      • Splunk On-Call (VictorOps)
      • Auto-Alert via Services
      • Linking Alerts to Incidents
      • On-Call Role Assignment
      • Page & Lookup On-Call
      • Using Alert Routing
    • Messaging

      • Slack Enterprise Grid
      • Slack
      • Slack: Customize Form
      • Slack: Extensions
      • Slack: Commands
      • Microsoft Teams
      • MS Teams: Bot Commands
      • MS Teams: Runbook Steps
    • Ticketing

      • Jira Overview
      • Jira Cloud Setup
      • Jira Server Setup
      • Jira Project Configuration
      • Jira Custom Fields
      • Jira Troubleshooting
      • ServiceNow
      • Shortcut
      • Zendesk
    • Video Conferencing

      • Google Meet
      • Webex
      • Zoom OAuth Integration
    • Other

      • Atlassian StatusPage
      • AWS CloudTrail
      • Checkly
      • Confluence Cloud
      • FireHydrant CLI
      • GitHub
      • Google Docs
      • Incident Data Export
      • Kubernetes
      • Webhooks
    • Acronyms & Glossary
    • IPs and Domains
    • Markdown Support
    • Template Variables
  • Login
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  • Contact Support
🔥
Recent updates
  • Commenting in Retrospectives
  • Analytics - Exporting your data
  • Creating and running Retrospectives
  • Basic Analytics
  • Analytics - Getting Started
🔗
Other links
  • API Documentation
  • Changelog
  • Blog
  • Customer Stories

Welcome to FireHydrant Documentation

FireHydrant is a full-cycle incident management platform that makes it simple to efficiently and consistently respond to incidents and learn from them. To get started, view some of the quick links below.

What is FireHydrant

Learn what FireHydrant is and how we help companies like yours reduce the toil during incidents.

Go to page

Onboarding Guide

Get up and running with our in-depth guide to setting up your account and running your first incident.

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How to Get Help

Learn how to ask questions and get assistance from the FireHydrant Support Team.

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Request a Demo

Want to see what FireHydrant can do for you? Reach out to our team to get a tailored demo from an expert.

Talk to us

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