Add Slack Bookmarks

You can add custom bookmarks to all of your incident channels using the same conditional execution rules as other runbook steps.

This allows you to do things like always including a link to a useful resources, attaching certain links or playbooks based on assigned team, impacted service, and more.

Slack Bookmark Step

Adding the Runbook Step

To add the Runbook step:

  1. In the Runbook edit page, click on '+ Add Step'.
  2. Search "bookmark" or scroll down to the Slack section and click Add a bookmark to incident channel.
  3. Fill in the title for the bookmark and the link it should direct to.

The above should lead to the custom bookmark attaching to your incident channel next to your internal status page and Command Center links, like so:

Slack bookmark result

Last updated on 2/9/2024