Using FireHydrant Status Pages
Note: This article is about FireHydrant's built-in status pages. For information about Atlassian Statuspages, visit this page instead.
You can use a Runbook step to automatically publish an incident to your status page.
- In your Runbook edit page, click on '+ Add Step' and search for 'status page'.
- Click on 'Publish to status page' under FireHydrant Status Page.
- Fill out the details here and select the page you would like to post to.
Note: If you are posting to multiple status pages, then you will need a different runbook step for each.
This runbook step will automatically post the incident to the status page and mark the appropriate component(s) as impacted, if relevant.
On any incident, you can add a status page manually after the fact:
- In the Command Center for the incident, click on the 'Status Pages' tab or select 'Status Pages' from the dropdown if on a smaller window.
- Click '+ Add' next to the status page you'd like to post to.
After a status page is linked to an incident, you can use multiple methods to update the page.
- You can publish an update to the status page as a direct part of your normal flow to update from Slack.
- You can publish an update to the status page directly from the Command Center UI.
- Go to the 'Status Pages' tab or dropdown in the Command Center.
- Click on 'Add an update' next to the active status page and fill in the details to post.
- Status Templates help responders communicate quickly and consistently.