Using FireHydrant Status Pages

Note: This article is about FireHydrant's built-in status pages. For information about Atlassian Statuspages, visit this page instead.

Via runbook step

FireHydrant Status Page Runbook step
FireHydrant Status Page Runbook step

You can use a Runbook step to automatically publish an incident to your status page.

  1. In your Runbook edit page, click on '+ Add Step' and search for 'status page'.
  2. Click on 'Publish to status page' under FireHydrant Status Page.
  3. Fill out the details here and select the page you would like to post to.

Note: If you are posting to multiple status pages, then you will need a different runbook step for each.

This runbook step will automatically post the incident to the status page and mark the appropriate component(s) as impacted, if relevant.

Adding a status page manually

Status Pages tab in Command Center
Status Pages tab in Command Center

On any incident, you can add a status page manually after the fact:

  1. In the Command Center for the incident, click on the 'Status Pages' tab or select 'Status Pages' from the dropdown if on a smaller window.
  2. Click '+ Add' next to the status page you'd like to post to.

Updating status pages

After a status page is linked to an incident, you can use multiple methods to update the page.

  1. You can publish an update to the status page as a direct part of your normal flow to update from Slack.
Posting an update from Slack
Posting an update from Slack
  1. You can publish an update to the status page directly from the Command Center UI.
    1. Go to the 'Status Pages' tab or dropdown in the Command Center.
    2. Click on 'Add an update' next to the active status page and fill in the details to post.

Next Steps

Last updated on 2/9/2024